Privacy policy
Last updated: March 25, 2026
This Policy describes how Roses and More collects, uses and discloses your personal information when you visit our website, use our services or make a purchase from rosesandmore.ro.
1. What information do we collect?
We collect information from three main sources in order to provide you with our services:
Source Type of data collected
Directly from you Name, shipping/billing address, phone, email, account details (password), messages sent to us.
Automatically (Cookies) IP address, device type, browser used, how you interact with our pages.
From third parties Data from payment processors, Shopify platform or marketing tools (pixels).
2. How do we use your data?
We use your personal information for the following essential purposes:
Order Processing: Billing, shipping, delivery notifications, and returns management.
Marketing: Sending personalized news and offers (only with your consent).
Security: Detecting and preventing fraud attempts or illegal activities.
Customer Support: Improving your experience and providing quick assistance.
3. Data Sharing and Disclosure
We do not sell your data. We only share it with trusted partners who make the store possible:
Service Providers: Shopify Platform, courier companies, email marketing services.
Payment Processors: To complete secure transactions.
Legal Requirements: When required by law or to protect our rights.
4. Tracking Technologies (Cookies)
We use cookies to remember what you put in your cart and to analyze traffic.
You can manage or disable cookies directly from your browser settings.
More details about how Shopify uses your data can be found in their official policy.
5. Your Rights (GDPR)
According to European law, you have the following rights over your data:
Right of access and rectification: You can ask to see what data we have and correct it.
Right to erasure ("Right to be forgotten"): You can request that your account and associated data be deleted.
Right to portability: You can request that your data be moved to another operator.
Right to withdraw consent: You can unsubscribe from the newsletter at any time.
6. Security and International Users
While no method of online transmission is 100% secure, we apply strict safeguards. Your data may be processed outside of Romania (on Shopify servers), but always under the protection of EU standard contractual clauses.
Note regarding children: Our services are not intended for persons under 18 years of age. If you suspect that we have collected the data of a minor, please contact us immediately.
7. Contact
For any request related to your personal data, you can write to us at:
📧 Email: rosesandmoresrl@gmail.com
📍 Address: Calea Moșilor, no. 59, Bucharest, 030146, RO
👤 Data controller: SC Roses and More SRL